Office de Tourisme de Paris - Vallée de la Marne

Lieu institutionnel › Office de tourisme
L’Office de Tourisme de Paris - Vallée de la Marne est un établissement public à caractère industriel et commercial (EPIC). Il a été créé le 1er janvier 2017.

Le bureau d’accueil se situe 51 bis avenue de la Résistance à Chelles (77500). Vous pourrez y trouver toute la documentation nécessaire à votre séjour sur notre territoire, ou plus généralement en Seine-et-Marne, et profiter de l’expertise de nos conseillères en séjour pour vous accompagner dans vos recherches.
address
51 bis avenue de la Résistance
77500, Chelles
Phone
0164212799
Email
tourisme@agglo-pvm.fr
website
Openings
Du mardi au samedi
9h30-12h30/14h-18h
update
2019-03-11
Outside
  • Access to the establishment: graspable outside call button
  • Floor-level pathways
Parking
  • Adapted access control to the car park
  • Reserved and adapted parking space located close to the entrance of the site
  • Parking spaces laid out and connected to the road or building by an accessible pathway
Reception
  • Reception desk easily identifiable and accessible
  • Free admission for one accompanying person
  • Free admission on presentation of proof of entitlement
  • The accessible entrance is the main entrance
  • Staff informed or trained
  • Manual entrance door
Information
  • All documentation graspable
Amenities
  • Spaces equipped with reserved spaces and adapted to people in wheelchairs
  • Floor-level establishment
  • Seated area available
  • Seated areas available (if possible several spread out across the entire site)
Restroom
Elevator
  • Adapted elevator
Reception
  • Reception/information desk equipped with a hearing assistance system with a magnetic loop
  • Reservation/contact via SMS and/or email
Information
Safety
  • Uniform signage to help people find their way around
  • Text/image signage
Elevator
  • Adapted elevator
Visit
Outside
Reception
Amenities
  • Documentation in enlarged characters
  • Floor-level establishment
  • Offset or no obstacles at face height
  • Navigation assistance tool (e.g. map/model - in relief/large characters/contrasting colours)
  • Possibility to record conversations and transfer elements onto a tool on loan (mp3, dictaphone)
  • Magnifying glass loan
Outside
  • The dangers identified have been addressed
Information
  • Brochures/documentations classified by topic
  • Simplified adapted documentation (illustration through images, photos, drawings)
  • Topic associated with an easily understandable image
Safety
  • Adapted signage
Visit
Outside
  • Floor-level pathways
Reception
  • Information on tourist sites suitable for families (offers and built environment)
  • Adapted opening hours (morning performances)
Information
  • Secure and closed establishment
Amenities
  • Floor-level establishment
Outside
  • Floor-level pathways
Reception
  • Pets accepted on site and during guided tours
  • Reception desk easily identifiable and accessible
  • Reception/information desk equipped with a sound amplification system
  • Information on services for seniors (nurse, physiotherapist, on-duty pharmacy, etc.)
  • Information on tourist sites suitable for seniors (offers and built environment)
  • Information on nearby adapted transport (help with transporting luggage, door-to-door assistance, etc.)
Information
  • Offer adapted to seniors
Cloakroom
Amenities
  • Documentation in enlarged characters
  • Floor-level establishment
  • Magnifying glass loan
  • Cane wheelchair loan
  • Seated areas available (if possible several spread out across the entire site)
Elevator
  • Stairs compensated for by a lift or an elevator
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